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Loadhelper Warranty
LOADHELPER™ and LOADHELPER II™

LIMITED WARRANTY AND 30 -DAY MONEY BACK GUARANTEE   

RETURN POLICY

This Limited Warranty is extended to the original purchaser/user, that is
purchased from the Loadhelper website and cannot be transferred. The
Loadhelper™ is warranted for six months against defects and workmanship.
Additionally, the Loadhelper™ is backed by a 30-day money back guarantee.

Defective products or parts will be repaired or replaced by Preferred Design
LLC.  All freight charges for returned products are the responsibility of the
customer. Merchandise returned under the 30-day money back guarantee
must be returned in the original box and in re-saleable condition. If the
Loadhelper was delivered with free shipping, the actual shipping charges will
be deducted from money back.

The LOADHELPER™ system is an overload spring support apparatus that is
designed and intended to be a system that is occasionally used by the
consumer in adherence with the pickup truck’s gross vehicle weight rating.
The LOADHELPER™ system is guaranteed to perform as intended by the
manufacturer to the satisfaction of the consumer, contingent on the
LOADHELPER™ system being installed per the manufacturer’s instructions
and the pickup truck’s GVWR not being exceeded. The warranty does not
cover damages caused by misuse or negligence.

Preferred Design LLC is in not responsible for the structural strength of the
Pickup Truck frame where the Loadhelper™ is attached. Please use
professionals to install this product if needed.
Contact Preferred Design LLC
mail@loadhelper.com
If you prefer telephone contact, please email us
with your phone number and we will happily return
your call